When you call
You dial
The phone is answered 24 hours a day, 7 days a week.
You are put through
Your call goes to an independent biohazard cleanup company that works in the Tri-Cities. You may be asked for your ZIP code so the call reaches a company that covers your address.
You describe it
What happened, which rooms or vehicle, roughly when, and whether police or the coroner have released it.
They explain
The company tells you how it would approach the work and how it sets its price. Most will want to inspect first.
You decide
There is no obligation. You can hang up, call back later or talk to another company.
Good questions to ask the company
- Who exactly will come, and when?
- Will you inspect before giving a price, and will I get it in writing?
- How will you dispose of what you remove?
- Will you give photos and a written description for my insurer or landlord?
- What happens if you find something that changes the scope?
Check the company yourself
Washington's Department of Labor & Industries has a public Verify a Contractor lookup. Search the company's name to see its registration before you sign anything.
The companies are independent of this site, as the referral disclosure explains.
Kennewick, Richland, West Richland, Pasco
One call, then the decision is yours
You can call now to ask questions, even if the home has not been released yet. An independent company will tell you what happens next.
When you are ready to talk
Say what happened, where, and whether police or the coroner are still involved. The company explains what it would do and how it prices the work. Nothing is agreed until you say yes.
Call (509) 555-0109Phone answered 24 hours a day, 7 days a week
Calls may be recorded. Read the referral disclosure and the privacy policy.